Sharon T. June 17, 2011.
Thanks to Asj's Crew, my home is now in great shape! The rains of May 18th and the resulting flooding of my finished basement created a horrific mess for me, especially since my home is for sale! Your prompt and thorough work has restored the lower level of my home to its pre-flooded condition, and my home is once again available for showings. I could never have done it without you! Special thanks to Casey for her courtesy and willingness to go the extra mile to make sure all was done to my satisfaction.
Jackie B. August 16, 2011.
Your speedy response was a huge relief after discovering the busted pipe in my basement. Each staff member I met was very kind and helpful. You all took the time to keep me informed with each step in getting my basement cleaned up and then put back together again. I really appreciated the phone calls in advance which informed me of what I could expect next. It really did help to make the whole process smoother. All the Asj staff that worked on my basement were great, and my basement looks super again. Jackie B. August 16, 2011.
P. Groft August 15, 2011.
We recieved a terrible phone call saying one of our units was on fire. When we got there soot was all over the walls, floor, windows, furniture, kitchen floor and carpets. It wasn't long before Dave Runkle from Asj walked in, introduced himself and explained to us how Asj could help us with the restoration and cleanup. Asj forwarded us and our insurance company a very detailed, itemized list of all the work to get the apartment back to livable conditions again.
Asj started work on Monday and within a week the apartment looked fantastic. They cleaned, painted and washed everything. They cleaned windows, replaced the front door and kitchen floor and cleaned the carpets to. They took great pride in their work and wanted to satisfy us. I had a few questions throughout the process and Dave and his team was always avilable no matter what time of the day it was. I recommend Asj Emergency Restoration as a company with great customer service who'll be there to help when you feel overwhelmed.
Vickie H. June 16, 2011.
Asj was prompt, informative and very professional. I deeply appreciated Casey taking such good care of moving furniture and making me feel confident that all would be taken care of. It is devastating when you may have a loss of carpet and basement construction. I appreciate Asj working so well with us and our insurance company. They went above and beyond in this area. I highly recommend Asj.
Rick & Anne M. July 5, 2011.
We would like to thank and acknowledge Asj Emergency Restoration Services. Those who work for this company understand the value of 'getting your home back to normal.' Within an hour of calling and asking them to care for major water damage in our house on the morning of May 26th, a crew had come to our home to begin the 'drying out process.' From the first meeting it was clear that Asj felt our suffering and knew what to do to help us reclaim our home.
During the time Asj was working with us, we noticed how attentive they were to our needs and how hard they worked with such high quality of professionalism. It's not unusual to find things you aren't happy with after a work crew has left your home, things that have been disregarded or details left unattended but thats not the case with Asj's crew. They put our home back to exactly the way it was before that awful morning. To all of those in Asj who have been in our home getting things 'back to normal', thank you for your caring, professionalism and understand of the needs of those you help.
D.J. Newman June 25, 2011
We recently had something called a 'puff back' happen in our home. Coming home to a house full of soot and backed up debree from our furnace, was not our idea of a fun filled weekend. After countless days of cleaning everything ourselves, we hadn't made enough progress. In a conversation we had with Dave Runkle we told him what had taken place. To our surprise he said he could help. Needless to say, Asj Restoration came to our home to evaluate the situation. Within a week they had cleaned everything, and I mean everything, affected by the puff back. We were so happy with the end result, our home is so clean and it very much exceeded our expectations. We greatly appreciate all your work and time. I would definately recommend Asj to anyone.
Corrie & Jim B. April 16, 2011.
We were very grateful that not only were you able to come the same day you were called, but that you had the needed equipment readily available, and could start the process of extracting the water and drying out the basement immediately. We were also extremely pleased with the final results. The basement was completely dried out within a few days, with a minimum of property damage, and absolutely no remaining wetness od damp odor.
Joan M. April 3, 2011.
Thank you so very much for the excellent service the Asj staff of professionals provided in responding to the unexpected water crisis that woke me at 3:25 AM on Friday, March 25th. Finding a flooded first floor was a bit traumatic, and so I would like to thank you again for your prompt response to my call for help in cleaning up, drying and restoring the first floor of my home to its original status. (However, I can't help but mention that your furniture arrangement really improved the appearance of my living room and gave me much more living space.)
The Asj staff not only arrived soon after I called for help, but took the time to explain the whole restoration process; were here every day for the 7 days of drying; and (as I was away the last two days of the process) restored my downstairs beautifully. I highly recommed Asj to others and would be happy to confirm them should there be anyone seeking more informaiton on my experience in working with Asj.
Judith G. Sept 11, 2011.
The prompt attention and assistance I recieved from Asj was amazing in my time of intense confusion and need. I would have never gotten through this fire in my home so smoothly without the help of Dave and his caring team at Asj. I watched for days as the crew came and worked as hard as they could each day. They did whatever they could do such as: cleaning clothes, fixing electronics, and repairing the damage to my home. It wasn't long before the house was well repaired enough that I could move back in. Asj was wonderful and they have my sincere appreciation. Thank you again.
Joe A. July 8, 2011.
I want to express my appreciation to Dave and your team for all of your work stabilizing and cleaning up the water associated issues from a broken pipe at my Grandmothers residence in Hanover. You were very responsive in a time of urgent need, quickly assessing the situation, cleaning up the pooled water, and installing fans and dehumidifiers to dry the carpet and wood trim. Your quick efforts in a challenging environment prevented further damage and stabilized the situation in a timely manner. Your restoration efforts restored the carpet and trim to their original condition saving additional time and money. I was very impressed with you rresponsiveness, work preformed and communication throughout the process and would highly recommend Asj Emergency Restoration & Cleaning to anyone who finds themselves in a situation requiring restoration and cleaning services.
Traci N. August 4, 2011.
Thank you and your staff for the great work you did putting my little farm house back together as a result of the 04/16/2011 wind damage claim. I have been an insurance adjuster for 23 years and have very seldom ever needed to put in an actual claim myself for home or automobile. When I called my agent to report the loss, he recommended your firm as well as 2 others that were in the area. Asj was professional, thorough and efficient with their work. I would recommend your firm to any and everyone that happens upon the circumstances I did.
Jeff S. & Mary K. August 8, 2011
I'm writing this letter in reference to the work Asj had recently completed at Priority Road in York. I wanted to thank you for the outstanding work which you performed. All of Asj management and employees who I had spoken to were very professional and friendly. We were going through a stressful situation with the extensive water damage caused by a crack in a water connection in a house that was up for sale and due for settlement. You knew the house wasn't covered by insurance, yet your company assured us that the restoration would be done prior to settlement. The attitudes, communication, and attention to detail of your employees helped ease our minds. All of the work was completed with superior quality. When the job was complete all areas were thoroughly cleaned. We would recommend your excellent company to anyone who needs restorative services.
Professional Woman
Copyrighg ASJ Imaging 2009